Saturday, December 21, 2013
Common Courtisy
Common courtisy is needed in every position in a restaurant. I would like to share with you, one of the worst experiences in a restaurant ever. When I walked into the restaurant, I could obviously see that it was busy. That did not lead me astray. I like the food there, which was the main reason of going. First, we were the only ones waiting to be seated. It was about ten minutes of us standing there before anyone came over to seat us. It took us a little while to decide what to eat, so we went ahead and put our order in for our daughter. While waiting, 20 to 30 minutes pass. I have not seen our waiter at all. We did not get any refills, or our appetizer, or our daughters food yet! So, I walked over to the manager, as calmly as I could, and asked her to get our table refills. She did and did not say anything to us about our food, or lack there of considering we hadn't gotten any, or our waiter. About ten minutes after that, our daughter's food came out. Keep in mind we have already been seated for well over 30 minutes at this point. At about the 45 minute to an hour mark of us being seated, still no waiter of ours in sight, another waitress brought our check and told us she hopes our food was alright. I was livid. I wanted to blow a head gasket right then and there. I said, "We have yet to receive any food besides our daughter's." She gave me a puzzling look. About ten minutes after that, we finally got our food. After paying, I asked to see the manager. She then notified me that she took our waiter to fill in another place needed. I told her that was fine just that she needed to be aware next time that she has someone else fill in for his tables. That is called common courtisy. If it wasn't for my husband, I would have been gone before they even came over to seat us.
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